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FAQ'S

Shipping

It takes us approximately 1-3 business days to fulfill, pack, and ship out orders.

Shipping is free for all standard U.S. orders. You can read more on our shipping & return policy here.

We do ship internationally! There will be an additional shipping charge incurred at checkout. You can read more on our shipping & return policy here.

You learn how to track the status of your order here.

If your order has not arrived within the estimated shipping time frame that you selected, send us an email at info@coeursports.com or you can go here and click “Where is my package” to file an inquiry with USPS.

Returns & Exchanges

We allow most of our items to be returned within 60 days for a full refund to the original form of tender as long as the gear is

  • Clean (and yes we mean down there…)

  • Unscented (including detergent)

  • And with original tags and packaging
  • We offer free returns on all U.S. orders. You can click here to enter your order number and generate a free return label. All we ask is that you fill out the return/exchange form and include it with your package so our team knows how to process that when it arrives to HQ!

    We ask that you allow us up to 10 days to process your returns and exchanges from when it is delivered to our headquarters. If you still haven't received an email confirmation after 10 days, definitely email us at info@coeursports.com and we'll take care of you!

    Most of our garments are able to be returned but there are a few items that are final sale. Those include:

  • Donation Based Items (Ex. All Together Collection)

  • Neck Gaiters

  • Socks

  • Bottles/Mugs

  • Shoes

  • Swim Caps
  • Loyalty Program

    Click the tab that says “Coeur Cash” at the bottom right hand corner of our webpage. From there you can click sign up to start earning points!

  • **Pro Tip: Make sure you enter your birthday so you can receive a little something extra during that time of year!
  • No! Our Coeur Cash Program is free to join!

    You can click here to learn about the different tiers and how you can start earning points!

    That’s not a problem! Just email info@coeursports.com and we’ll take care of you!

    It will take 14 days until your points become active and available for usage to account for any exchanges or returns you may have.

    Your points will expire after 18 months but don’t worry-we’ll shoot you an email to give you a heads up before they do!

    You can click here to learn how to redeem your points!

    Unfortunately Coeur Cash is non-refundable, so it’s best to use them on gear you know you are keeping!